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Overview

Description

Kroo is a UK-based, fully licensed digital social bank offering a fee-free personal current account with integrated high-yield interest, zero fees abroad, and a commitment to social causes.

General Info

Address
1st Floor, Holborn Gate, 330 High Holborn, London, WC1V 7QT, United Kingdom
Phone number
Identification number
10359002
CEO
Andrea De Gottardo
COB
Steven Whalley
Email
help@kroo.com
Full name
Kroo Ltd
Name
Kroo
Social Media
SWIFT code
KROOGB23XXX
Year of foundation
2016

Overview

Features
Overdrafts, Expense Management Tools, ATM support
Supported languages
English
Mobile App
Android, iOS
Commissions
Low
Products
Loans - Consumer loans
Crypto-Friendly

Risk Acceptance Level
Low risk
AML Tolerance
Low
Account Currency
GBP
International Transfers
Faster Payments
Card Networks / Card Schemes
Visa
Company Type
Bank, Digital Bank
Customer Segment
Individuals
Business focus
Open Banking, Digital Banking, Card Issuing
Country of registration
United Kingdom
Regulators
PRA, FCA
Authorities
FCA
License type
Retail and Commercial Banks

Area served

Europe
United Kingdom

Pros & Cons

Pros

  • Instant Virtual Cards. Instant issuance of virtual cards right after opening an account or in just a few clicks

  • Remote Account Opening. Ability to open an account entirely online (including video verification) without visiting a branch. Crucial for non-residents

  • Zero Account Maintenance Fees. No monthly account maintenance fees (with no hidden conditions)

  • High Savings APY. High interest rates on savings accounts and deposits

Cons

  • High Card Issuance/Delivery Fees. Expensive fees for physical card issuance or delivery (especially international)

  • No Remote Onboarding. Inability to open an account remotely, requiring mandatory personal presence at a bank branch

  • Hidden Fees & Commissions. Presence of non-obvious fees (for bank statements, account inactivity, SMS alerts, etc.)

  • Low Interest Rates on Deposits. Extremely low, near-zero interest rates on deposits and savings accounts

  • Slow Customer Support Response. Slow customer support service, long response times in chats, or extended waiting times on the line

  • Strict Account Minimums. Requirement to maintain a high minimum account balance to avoid penalties or fees

  • High Out-of-Network Fees. High fees for cash withdrawals at out-of-network ATMs or abroad