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Overview

Description

Starling Bank is a fully-licensed digital bank in the UK offering personal, joint, and business accounts, alongside lending, overdrafts, and fee-free international spending.

General Info

Address
5th Floor, London Fruit And Wool Exchange, 1 Duval Square, London, E1 6PW, United Kingdom
Phone number
Identification number
09092149
CEO
Raman Bhatia
COB
David Sproul
Email
help@starlingbank.com
Full name
Starling Bank Limited
Name
Starling Bank
Social Media
SWIFT code
SRLGGB2L
Year of foundation
2014

Overview

Features
Currency exchange, International Transfers, Overdrafts
Supported languages
English
Mobile App
iOS, Android, Web
Commissions
Low
Products
Loans - Consumer loans, Loans - Mortgage loans, Time Deposits
Crypto-Friendly

Risk Acceptance Level
Low risk
AML Tolerance
Low
Account Currency
EUR, GBP, USD
International Transfers
Faster Payments, SEPA, SWIFT, CHAPS Transfers
Card Networks / Card Schemes
Mastercard
Company Type
Digital Bank, Bank
Customer Segment
Individuals, Legal Entities
Business focus
Banking-as-a-Service, Card Issuing, Digital Banking, Lending
Country of registration
United Kingdom
Regulators
FCA, PRA
Authorities
FCA
License type
Retail and Commercial Banks

Area served

Europe
United Kingdom

Pros & Cons

Pros

  • Instant Virtual Cards. Instant issuance of virtual cards right after opening an account or in just a few clicks

  • Remote Account Opening. Ability to open an account entirely online (including video verification) without visiting a branch. Crucial for non-residents

  • Multi-Currency Accounts. Ability to open and conveniently manage accounts in different currencies within a single dashboard

  • Fast International Transfers. Fast processing of international transfers (SWIFT, SEPA, etc.) with minimal delays

  • Zero Account Maintenance Fees. No monthly account maintenance fees (with no hidden conditions)

  • High Savings APY. High interest rates on savings accounts and deposits

Cons

  • High Card Issuance/Delivery Fees. Expensive fees for physical card issuance or delivery (especially international)

  • No Remote Onboarding. Inability to open an account remotely, requiring mandatory personal presence at a bank branch

  • Hidden Fees & Commissions. Presence of non-obvious fees (for bank statements, account inactivity, SMS alerts, etc.)

  • Low Interest Rates on Deposits. Extremely low, near-zero interest rates on deposits and savings accounts

  • Slow Customer Support Response. Slow customer support service, long response times in chats, or extended waiting times on the line

  • Strict Account Minimums. Requirement to maintain a high minimum account balance to avoid penalties or fees

  • Expensive International Wire Transfers. High fixed fees or unfavorable exchange rates when sending or receiving international wire transfers

  • High Out-of-Network Fees. High fees for cash withdrawals at out-of-network ATMs or abroad